TESTIMONIALS
The Gough Group is delighted to recognize R&R Services as an exceptional and highly valued partner
The nature of our projects often demands high levels of flexibility, compliance, and rapid response, and R&R consistently meets and exceeds these requirements, proving themselves to be an essential extension of our own team.
R&R's Adaptability and Delivery are standout attributes. They have repeatedly demonstrated a commitment to working in line with the specific operational demands of our clients, exemplified by their willingness to undertake Phlebotomy services at Cannock Hospital out-of-hours. This approach minimizes disruption to staff and patients, ensuring seamless workflow. Similarly, on high-pressure projects like SWB Bilston, R&R proactively works weekends and outside normal hours to keep projects flowing efficiently and align with demanding schedules, even accommodating short-notice requests, such as mobilizing team members at short notice (e.g., PO Thursday request for Saturday and Sunday coverage).
Operational professionalism is always guaranteed. R&R maintains excellent Communication, proactively informing all relevant parties about where and when they are working, effectively avoiding disruption. Their commitment to Housekeeping is clear, ensuring all work areas are left as found. Critically, every R&R team member understands the level of Professionalism expected, recognizing that they are representing the Gough Group's reputation and brand on site. This commitment is supported by strict adherence to Health and Safety, with all RAMS delivered promptly and consistent compliance with PPE protocols.
Ultimately, R&R delivers Quality workmanship that is consistently of an excellent standard. Their Reliability gives us confidence that they will endeavour to assist in line with our client commitments wherever possible. This combination of expertise, compliance, and responsive service fosters a truly Good Working Relationship, making R&R Services a foundational part of our project team. We highly recommend R&R Services to any organization seeking a reliable, professional, and adaptable supply chain partner.
